Privacy Policy

This Privacy Policy is intended to inform users of the SNAP · ENCO S.A.S. website about how their personal data is collected, used and protected, in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and applicable French legislation.

The data controller for personal data is: SNAP · ENCO S.A.S. 115 Rue des saules 38110 SAINT-JEAN-DE-SOUDAIN, Telephone: +33 4 58 28 65 11, Email: contact@snap-csb.com. For any questions regarding the protection of your personal data, you may contact us at this same address.

We may collect the following information:  - First and last name - Company name (if applicable) - Email address - Telephone number - Content of the message sent via the contact form - IP address - Browsing data (cookies, traffic statistics) No sensitive data is collected.

Personal data is used exclusively to: - respond to your enquiries; - draw up a quote if you request one; - follow up on our correspondence; - improve the operation and security of the site; - produce anonymous traffic statistics. Your data is never sold to third parties.

Data is intended exclusively for: - SNAP · ENCO S.A.S.; - technical service providers responsible for hosting or maintaining the site where necessary. These providers are bound by a confidentiality obligation.

Data processing is based on: - your consent when you fill in a contact form; - the performance of pre-contractual measures when you request a quote; - our legitimate interest in ensuring the security of the site and producing traffic statistics.

Data is kept only for as long as necessary for the purposes for which it was collected.

As a guide:

• contact enquiries: up to 3 years after the last exchange;
• quotes: for as long as necessary for commercial follow-up;
• connection data: in accordance with applicable legal obligations.

We implement appropriate technical and organisational measures to ensure the confidentiality, integrity and security of personal data against any loss, destruction, unauthorised access or disclosure.

The site may use different types of cookies:

• Strictly necessary cookies

These enable the site to function properly and do not require your consent.

• Audience measurement cookies

Depending on the site's configuration, statistical tools (e.g. Google Analytics, Matomo or equivalent) may be used to improve site performance.

Where required by regulations, your consent is obtained before they are placed.

You can change your cookie preferences at any time via the banner provided for this purpose.

In accordance with the GDPR, you have the following rights:

• right of access to your data;
• right of rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to data portability where applicable;
• right to withdraw your consent at any time.

To exercise these rights, you may contact us at:

contact@snap-csb.com

A response will be provided within a maximum of one month.

If you believe that your rights are not being respected, you may lodge a complaint with the CNIL (French data protection authority).

Our site may contain links to external websites.

We are not responsible for their privacy policies or their practices regarding personal data.

We encourage you to review their own privacy policies.

This Privacy Policy may be amended at any time to reflect legislative, regulatory or technical developments. The date of the last update appears at the bottom of this page. 

[Last updated: 15 September 2026]